Privacy Policy

Last Updated: October 12, 2026

At WearTeck, accessible at https://wearteck.pk, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, create an account, place an order, contact our customer support team, or otherwise interact with our services.

By accessing or using our website, you acknowledge that you have read this Privacy Policy. If you do not agree with its terms, please discontinue using our website.

1. Information We Collect

We may collect different types of information depending on how you interact with WearTeck.

Personal Information

When you place an order, register an account, complete a checkout form, or contact us, we may collect the following information:

Contact Information: Your name, email address, phone number, and other contact details you provide.
Delivery Information: Your shipping address, billing address, city, postal code, and other information necessary to deliver your order.
Order Information: Products purchased, order numbers, order history, transaction status, and related purchase details.
Account Information: Your username, account preferences, and other information associated with your customer account.
Customer Support Information: Messages, inquiries, feedback, and other information you share when communicating with our team.

Please do not share unnecessary sensitive personal information through our website or customer support channels.

Payment Information

When you make a purchase, payment-related information may be processed by the payment service provider or financial institution involved in your transaction.

Depending on the payment method, WearTeck may receive information such as payment status, transaction references, and confirmation details. We do not intend to collect or store complete payment card details unless a specific payment arrangement expressly requires it and appropriate safeguards are in place.

Technical and Usage Information

When you browse our website, certain technical information may be collected automatically, depending on the technologies and services enabled on our website. This information may include:

IP address and general location information derived from it.
Browser type, device type, and operating system.
Pages visited, products viewed, and links clicked.
Referral sources, browsing activity, and approximate visit duration.
Website performance, diagnostic information, and security-related activity.

This information helps us understand website usage, maintain website functionality, and improve the shopping experience.

2. How We Use Your Information

WearTeck may use the information collected for the following purposes:

Order Processing: To process purchases, confirm orders, arrange delivery, and provide order-related updates.
Customer Support: To respond to your questions, assist with purchases, and handle complaints, returns, exchanges, and warranty-related inquiries.
Account Management: To create and maintain customer accounts and provide access to relevant account features.
Payments and Transactions: To coordinate payment processing, verify transaction status, and help prevent fraudulent activity.
Website Improvement: To understand customer preferences, improve product listings, optimize website performance, and enhance navigation.
Communication: To send order confirmations, delivery updates, important service announcements, and responses to your inquiries.
Marketing: Where permitted by applicable law and your preferences, to share promotional offers, product announcements, discounts, and other relevant updates.
Security and Fraud Prevention: To detect suspicious activity, protect customer accounts, investigate misuse, and safeguard our business and customers.
Legal and Regulatory Compliance: To maintain necessary business records and comply with applicable legal obligations.

We aim to use personal information only for legitimate business purposes and in a manner consistent with this Privacy Policy.

3. Cookies and Similar Technologies

WearTeck may use cookies and similar technologies to support website functionality and improve your browsing experience.

Cookies are small text files stored on your device by a website. Depending on the tools enabled on our website, they may be used to:

Remember items added to your shopping cart.
Maintain your shopping session and account login.
Support checkout and other essential website features.
Remember preferences and improve website usability.
Understand website traffic and visitor interactions.
Measure marketing performance and provide relevant advertisements, where applicable.

Some cookies may be provided by third-party services integrated into our website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect shopping cart functionality, checkout, account access, or other website features.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar tracking technologies.

4. How We Share Your Information

WearTeck does not intend to sell customers’ personal information to third parties for their own independent marketing purposes. However, we may share relevant information when necessary to operate our business, provide our services, or comply with legal obligations.

Information may be shared with the following categories of recipients:

Delivery and Courier Services

We may share your name, contact number, delivery address, and order details with courier companies or delivery partners so they can deliver your purchases and provide shipment updates.

Payment Service Providers

Where applicable, transaction-related information may be shared with payment gateways, banks, financial institutions, or other payment service providers to process and verify payments.

Website and Technology Providers

We may use third-party providers for website hosting, maintenance, security, analytics, customer support, email delivery, and other technical services. These providers may process relevant information on our behalf as necessary to perform their services.

Marketing and Analytics Services

If marketing, advertising, or analytics tools are enabled on our website, certain browsing or interaction data may be shared with the relevant providers to measure performance, understand website usage, or support advertising activities.

Legal and Regulatory Authorities

We may disclose information when required by law, a valid legal request, a court order, or a regulatory authority, or when disclosure is reasonably necessary to protect our rights, property, customers, or website security.

Business Transfers

If WearTeck undergoes a merger, acquisition, restructuring, or transfer of business assets, customer information may be transferred as part of that transaction, subject to applicable legal requirements and appropriate safeguards.

We aim to limit information shared with third parties to what is reasonably necessary for the relevant purpose.

5. Data Security

WearTeck takes reasonable technical and organizational measures to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include access controls, website security protections, secure connections, and safeguards provided by our technology and payment partners, where applicable.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security of information transmitted through the internet.

You are responsible for maintaining the confidentiality of your account credentials and for contacting us promptly if you suspect unauthorized access to your account.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business and transaction records, resolving disputes, preventing fraud, and meeting applicable legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

When personal information is no longer required, we will take reasonable steps to delete it, securely dispose of it, or anonymize it, where appropriate and technically feasible, subject to applicable legal and operational requirements.

7. Your Privacy Rights and Choices

Depending on applicable law and the circumstances of your request, you may have the right to:

Request access to personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Request deletion of personal information where legally permissible.
Object to or request restrictions on certain processing activities where applicable.
Withdraw consent for processing activities that rely on your consent.
Unsubscribe from promotional emails or other marketing communications.
Request clarification about how your personal information is collected and used.

These rights may be subject to legal exceptions, including our need to retain certain transaction records or information required to complete an order.

To exercise a privacy-related right, please contact us using the details provided in the Contact Us section below. We may need to verify your identity before processing your request.

8. Marketing Communications

We may send promotional communications about products, offers, sales, or other updates where permitted by applicable law.

You can opt out of promotional emails by following the unsubscribe instructions included in the message, where available, or by contacting us directly.

Please note that opting out of marketing communications does not prevent us from sending essential service messages, such as order confirmations, payment updates, delivery notifications, or important information relating to your purchases.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms, manufacturers, or other external resources.

When you access a third-party website or service, its own privacy policy and terms may apply. WearTeck does not control the privacy practices, security measures, or content of independent third-party websites.

We encourage you to review the relevant privacy policies before providing personal information to any third party.

10. Children's Privacy

WearTeck’s website is intended for general shopping by individuals who are legally able to make purchases or who use the website with appropriate parental or guardian involvement.

We do not knowingly seek to collect personal information from children in circumstances where doing so would violate applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the situation and take appropriate action where required.

11. International Data Processing

Some third-party service providers used in connection with our website may process or store information on servers located outside Pakistan.

Where personal information is transferred to another country, we will take reasonable steps to handle that information in accordance with applicable legal requirements and any safeguards that apply to the transfer.

The privacy protections and data protection laws in other jurisdictions may differ from those applicable in Pakistan.

12. Changes to This Privacy Policy

WearTeck may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, service providers, or applicable legal requirements.

When changes are made, we will update the “Last Updated” date displayed at the beginning of this page. Where required by applicable law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically to remain informed about how we handle personal information.

13. Contact Us

If you have questions about this Privacy Policy, wish to make a privacy-related request, or need clarification about how your personal information is handled, please contact WearTeck using the details below.

Business Name: WearTeck

Website: https://wearteck.pk

Email: wearteck@gmail.com

Phone: +92 335 3928753

Business Address: Office UB-39, Upper Basement, Star City Mall, Abdullah Haroon Road, Saddar, Karachi, Pakistan.

You can also visit our Contact Us page to send us a message.

We will review privacy-related inquiries and respond within a reasonable timeframe, subject to applicable legal requirements.

Thank you for shopping with WearTeck. We value your trust and are committed to handling your personal information responsibly.